FREE SHIPPING ON ORDERS OVER 99EUR (EUROPE ONLY)

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Shipping & Returns

Home / Shipping & Returns

We are happy to offer international shipping. Please provide your address so we can calculate the exact shipping time and cost.

DELIVERY TIME

All orders will be shipped within 2-3 business days.

Poland: 3-4 business days

Europe: 5-7 business days

Rest of the world: 7-14 business days

 

RETURN POLICY
  • You can return the product within 14 days of delivery.
  • ​The package should not be broken and the product can’t be used or broken.
  • ​The product shall be returned in its original box.
  • ​​We do not refund shipping unless it’s a faulty product. For changes or returns, the shipping costs is on the customer.
  • ​​As a consumer you have the right to get your money back within 30 days from that day we received your returned product.

​In case of claims or faulty products we will replace your product or get a refund (inclusive shipping costs). If you received the wrong item or there was an error in your shipment, please let us know within 3 business days.

 

 DUTIES & TAXES

Orders shipped to countries outside of Europe may incur duties and taxes which are applied by customs. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Happy Pine  in order to receive a refund.Refunds will only be issued once return orders have been received.Please contact your local customs office for more information regarding taxes and duties payable in your region.

For all other enquiries please contact us first: hello@thehappypine.com
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